Hi, my name is Garrett Smith
Introduction
Fun fact: I’m a heritage hobby farmer, sustainably raising animals and growing heirloom varieties and native plants. It’s my way of blending tradition, sustainability, and a love for the land.
Greetings! My name is Garrett. I'm an operations professional specializing in supply chain strategy, market management, and business operations. I have over a decade of experience in driving operational excellence across various industries including consumer electronics, e-commerce, health & wellness, medtech, and marketplace (rideshare transportation). I've been successful in managing complex logistics, optimizing information systems, and building KPI frameworks to align with organizational goals. I excel at leveraging ERP, WMS, OMS and analytics tools to enhance operational efficiency, service level, and profitability.
My Projects
Market Growth
Transportation Rideshare Marketplace
As P&L owner, expanded a $5.1 million portfolio to $13 million in annual revenue by optimizing acquisition and retention strategies, offering new services, streamlining driver qualifications, executing pricing adjustments and enhancing supply productivity; leveraged tools such as Tableau, Excel, CRM, internal ERP, and Click-Up to drive revenue growth, market densification, successful market launches and marketplace development.
Market Wind Down
Consumer Electronic Rentals
Directed the U.S. market exit of a nine-figure brand, managing the sale of 20,000 tech units across 3,000 SKUs through refurbishment and re-commerce channels to maximize cost recovery and liquidity; devised and executed a subscription-level strategy for in-field assets with dynamically priced purchase offers; leveraging tools such as Python, SQL, ChatGPT-4, and Intercom to generate $10MM in gross sales, achieving a 75% average cost recovery across B2C and B2B channels and successfully managed the wind-down process whilst maximizing market debt write-off.
WMS Evaluation
Professional Consultant
Evaluated two warehouse management systems (WMS) for a fashion e-commerce brand requiring unique features such as live-selling fulfillment. Diagnosed operational challenges stemming from WMS2 integration and provided a clear deliverable on direction to continue or revert to WMS1.
Past Projects
Warehousing Operations Consolidation
Professional Consultant
Conducted a comprehensive assessment of an e-commerce fashion conglomerate’s operations and presented a business case to consolidate inventory and warehousing facilities/functions. Performed market research and analysis of labor costs and real estate trends. Collaborated with industry partners and internal stakeholders to ensure a seamless inventory transfer process with minimal impact to customer experience.
Promotional Optimization
Marketing Expert
Developed a statistical model leveraging historical supply and demand variable trends together with r-values to forecast outcomes and measure promotional ROI with precision; utilized Python, Excel, Machine Learning and Tableau to improve spend visibility, reallocate inefficient budgets, justify expenditures with positive return; enhance marketplace performance, customer experience and net revenue.
Consulting Partnership
Shields Logistics Solutions
Provide strategic insights and hands-on support to streamline processes, reduce costs, and enhance delivery performance. Leaders in logistics and supply chain solutions, recognized for forward-thinking approaches, exceptional service, and commitment to helping our clients scale and succeed in an ever-evolving eCom market.
My other hobbies
Alpinism
Family
Gardening
Sport
Woodworking
Travel
Languages I speak
English (native) - 100%
I'm originally from Texas, but I've disappointed many with my lack of an accent. I'm afraid I grew up too close to the city to develop any kind of drawl. However, I'm told I do an excellent Rooster Cogburn impersonation!
Spanish - 100%
I spent two incredible years living in the cities of Reynosa and Matamoros, Mexico. During that time, I volunteered to support local families and individuals, forming meaningful connections along the way. It took about nine months, countless conversations, and more than a few spicy peppers, but I eventually became fluent in Spanish. I deeply cherish my experiences in Mexico, where I had the privilege of immersing myself in the rich culture and warmth of its people.
Contact Me
Let's chat! I'd love to get in contact with you, so please feel free to email me at 1byusmith@gmail.com.
Market Growth
As P&L owner, expanded a $5.1 million portfolio to $13 million in annual revenue by optimizing acquisition and retention strategies, offering new services, streamlining driver qualifications, executing pricing adjustments and enhancing supply productivity; leveraged tools such as Tableau, Excel, CRM, internal ERP, and Click-Up to drive revenue growth, market densification, successful market launches and marketplace development.
Skills used:
- SQL, Data Visualization
- ERP, JIRA, GSUITE
Skills learned:
- General Management, Top to Bottom Financial Planning
Drove exceptional value to the business through facilitation of the Market Effect - the symbiotic development & growth of both marketplace supply and demand
Market Wind Down
Directed the U.S. market exit of a nine-figure brand, managing the sale of 20,000 tech units across 3,000 SKUs through refurbishment and re-commerce channels to maximize cost recovery and liquidity; devised and executed a subscription-level strategy for in-field assets with dynamically priced purchase offers; leveraging tools such as Python, SQL, ChatGPT-4, and Intercom to generate $10MM in gross sales, achieving a 75% average cost recovery across B2C and B2B channels and successfully managed the wind-down process whilst maximizing market debt write-off.
Skills used:
- ERP, Excel, SQL, Python
- Negotiation, Strategic Partnering, Process Mapping
Skills learned:
- Financial Planning, Investor Relations
Successfully exited US market to allow for global brand restructure with improved balance sheet position
Warehousing Operations Consolidation
Conducted a comprehensive assessment of an e-commerce fashion conglomerate’s operations and presented a business case to consolidate inventory and warehousing facilities/functions. Performed market research and analysis of labor costs and real estate trends. Collaborated with industry partners and internal stakeholders to ensure a seamless inventory transfer process with minimal impact to customer experience
Skills used:
- Excel, Ship Hero
- Monday, GSUITE
Skills learned:
- 3D Space Allocation, Industry Specifics - Fashion
Provided an experienced, professional perspective, developed and xeecuted on strategic vision
Promotional Optimization
Developed a statistical model leveraging historical supply and demand variable trends together with r-values to forecast outcomes and measure promotional ROI with precision; utilized Python, Excel, Machine Learning and Tableau to improve spend visibility, reallocate inefficient budgets, justify expenditures with positive return; enhance marketplace performance, customer experience and net revenue.
Skills used:
- Statistial Modeling, Machine Learning
- Dependant Variable Forecasting
Skills learned:
- AB Testing
- Marketing Strategies
Empowered a team of manager with actualized data to guide marketing spend investment decisions
Alpinism
...or at least an aspiring alpinist. My love for the mountains started young with ski trips and hiking adventures in the ranges of Idaho and Utah. All four seasons offer a unique ambiance and atmosphere that’s hard to match. No matter where I go, the mountains always feel like home.
Family
The most important titles I'll ever carry are Husband and Father. If I'm not working, I'm probably playing with one or more of my four children. My lovely wife and I have been married for eight incredible years. My family is my drive to be the best version of myself each and every day.
Gardening
Cicero once said, "If you have a garden and a library, you have everything you need." I find myself happiest when my hands are in the dirt and my head is in the sun. To nurture a garden cultivates not just food for the body but also nourishment for the soul. At least, that’s what I try to remind myself when I’m plucking weeds or losing all my kale to bugs (true story).
Sport
Team and individual sports have played a significant role in my life. I played basketball and trained in MMA for many years, but nowadays, I mostly enjoy outdoor sporting activities with my family and friends.
Woodworking
My woodshop is where my creativity comes to life. Designing and crafting not only helps me focus but also brings a sense of relaxation. I especially enjoy making gifts and experimenting with new projects.
Travel
Like most people, I love experiencing different places and cultures. Food, art, nature—I enjoy it all. While there’s still plenty left on my bucket list, my favorite visits so far have been to North Germany, Alaska, and the Florida Keys!